Small business marketing guides

Marketing guidance for small businesses and start-ups: customer acquisition, analytics, ecommerce and user experience.

Need help rather than reading? See our digital marketing for small businesses or Digital Growth.

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Where should a small business start with marketing?

Begin with the basics that every later channel depends on: a clear offer, a website that explains it and converts, accurate Google Business and social profiles, and simple analytics that show where enquiries come from. Add one channel at a time and keep it going long enough to judge it fairly.

  • Get the site, profiles and tracking right first.
  • Pick one or two channels and do them consistently.
  • Ask every new customer how they found you.